Privacy Policy

Effective Date: January 1, 2025

Introduction

This Privacy Policy describes how Peer Aura ("we", "us", "our") collects, uses, and shares information about you when you use our desktop application, website, and related services (collectively, the "Services").

By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use the Services.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us, including:

Account Information: Email address, username, and password when you create an account
Payment Information: Payment details processed through Stripe (we do not store full credit card numbers)
Communications: Messages you send to us for support or inquiries

1.2 Information Collected Automatically

When you use the Services, we automatically collect:

Usage Data: Features you use, time spent, subscription status, and interaction patterns
Device Information: Operating system, device type, application version
Connection Data: IP address, room codes (temporary, for routing), connection timestamps
Technical Diagnostics: Error logs, crash reports, and performance metrics

1.3 Information We Do NOT Collect

Due to our peer-to-peer architecture:

Screen Content: We do not record, monitor, or store your screen sharing sessions
Audio Content: We do not record or store audio streams (microphone or system audio)
Chat Messages: Text messages are routed through our signaling server but not permanently stored
Screenshots: Screenshots shared between users are transmitted peer-to-peer, not stored on our servers

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Services
Process your subscription payments and manage your account
Send you technical notices, updates, security alerts, and support messages
Respond to your comments, questions, and customer service requests
Monitor and analyze trends, usage, and activities to improve user experience
Detect, prevent, and address technical issues, fraud, and abuse
Comply with legal obligations and enforce our Terms of Service
Send marketing communications (you can opt out at any time)

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

Stripe: Payment processing and subscription management
Supabase: Authentication and database hosting
Vercel: Website hosting and content delivery
Cloud Infrastructure: Server hosting for signaling and connection routing

3.2 Legal Requirements

We may disclose information if required by law or if we believe such action is necessary to:

Comply with legal obligations, court orders, or government requests
Enforce our Terms of Service or other agreements
Protect the rights, property, or safety of Peer Aura, our users, or others
Detect, prevent, or address fraud, security, or technical issues

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership.

3.4 With Your Consent

We may share information with third parties when you give us explicit consent to do so.

4. Data Retention

We retain your information for as long as necessary to provide the Services and fulfill the purposes described in this Privacy Policy:

Account Data: Retained while your account is active and for a reasonable period after deletion
Payment Data: Retained as required by Stripe and financial regulations
Usage Data: Aggregated and anonymized data may be retained indefinitely for analytics
Legal Data: Data required for legal compliance is retained as legally required
Room Codes: Temporary connection data is deleted shortly after sessions end

5. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction:

Encryption of data in transit using HTTPS/TLS and WebRTC encryption
Secure authentication and password hashing
Regular security audits and monitoring
Limited employee access to personal information
Industry-standard security practices

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Account Information

You may update, correct, or delete your account information at any time by logging into your account settings or contacting us at peeraura7@gmail.com.

6.2 Marketing Communications

You can opt out of marketing emails by clicking the "unsubscribe" link in any marketing email or by contacting us. Note that you will still receive transactional emails related to your account and subscription.

6.3 Data Access and Deletion

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information (subject to legal retention requirements)
Request a copy of your data in a portable format

To exercise these rights, contact us at peeraura7@gmail.com. We will respond within 30 days.

7. Regional Privacy Rights

7.1 California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

Right to know what personal information is collected, used, shared, or sold
Right to delete personal information
Right to opt out of sale of personal information (we do not sell your information)
Right to non-discrimination for exercising your privacy rights

7.2 European Residents (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation:

Right of access, rectification, and erasure
Right to data portability
Right to restrict or object to processing
Right to withdraw consent at any time
Right to lodge a complaint with a supervisory authority

7.3 Nevada Residents

Nevada residents have the right to opt out of the sale of their personal information. We do not sell personal information as defined by Nevada law.

7.4 International Data Transfers

Your information may be transferred to and processed in countries other than your own. By using the Services, you consent to the transfer of your information to the United States and other countries where we operate.

8. Third-Party Services and Links

The Services may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties.

We encourage you to review the privacy policies of third-party services:

9. Children's Privacy

The Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16.

If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information. If you believe we have collected information from a child under 16, please contact us at peeraura7@gmail.com.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities:

Essential Cookies: Required for authentication and basic functionality
Analytics Cookies: Help us understand how you use the Services
Preference Cookies: Remember your settings and preferences

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies. Note that disabling cookies may affect your ability to use certain features of the Services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective immediately upon posting to our website. We will notify you of material changes via email or prominent notice on the Services.

Your continued use of the Services after changes are posted constitutes acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: peeraura7@gmail.com

Response Time: We aim to respond to all privacy inquiries within 30 days.

Last Updated: January 1, 2025

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